We move in markets that each time are more competitive, complex and leave less room for errors which requires us to confront the future with new perspectives. At Ves Instruments we are conscious of the effort needed to approach these new times and are absolutely convinced that innovation is a pillar which strengthens a company's growth. With more than 30 years of tradition in the production of instruments and with thousands of health professionals having confided in us, at Ves Instruments we have been incorporating the latest advances in design and production techniques. However, none of this is useful unless the new technology is accompanied by knowledge and experience.
The instruments that leave our production are a result of techniques which combine the latest technology and precision work from our master craftsman. The result, high quality instruments which are intended to stand the test of time, at a very competitive price. But innovation is not only applying new forms of production or investing in technology. Innovation is a much broader concept which obligates us to be in constant contact with the market, offering solutions for the needs and concerns which arise in the medical environment.
With the aim of expanding our service, we offer an efficient after sales instruments repair service incorporating new instruments identification solutions and we are in the process of developing new products through Ves Instruments, our company in charge of I + D + I In this new stage of Ves Instruments, client orientation is the foundation of our future plans: we pursue excellence as a means to obtain total satisfaction from the medical professionals who use the instruments labelled Ves Instruments. But this is only the beginning...
Over the past 25 years, the accumulation of experience and knowledge are our best credentials and this allows us to continue contributing high level products to the health market. Since 1985, we have been producing forging of surgical instruments in Daska city; onwards in 2001 the company started its export unit initially with 61 employees and started sales and distribution to worldwide customers. Today we continue to produce and commercialize surgical instruments under the name of Ves Instruments, achieving higher quality levels, thanks to the initiative of a new management team and a work staff of highly qualified professionals.
Throughout our history, we have been introducing new products and services with a marked orientation toward the client. We have not only specialized ourselves in production of instruments, but the profound knowledge of our technicians and craftsman have led us to offer personalized solutions for specific instruments and a complete after sales service including maintenance and instrument repair upon request. We are also providing finishing services to our clients for their forgings.
Our quality management system is not just a word or document. It is a very important part of our long-term business plan. Every employee of Ves Instruments is incorporated into this philosophy. The feeling of "WE” as Ves Instruments holds them responsible for the quality, no matter what their function is. Permanent product and system audits guarantee a continuously high-level quality standard and are the basis for our further growth and development. Certification according to ISO 9001, ISO 13485 and MDD is standard.
GMP (Good Manufacturing Practices) in accordance with the FDA are continually followed and updated. The centre of all our activities is the customer. They are our aim and deserve our unlimited attention. Their wishes, demands and requirements are our day to day challenge. Therefore, customer service is our number one priority. It effects our business policy and is a permanent task for every member of the Ves Instruments team. For more than 30 years, Ves Instruments has successfully distributed high quality surgical instruments and we intend to continue with our high standards in the future. In order to do so, we are preparing ourselves today for the demands of the future.
This means a permanent optimization of standards, establishment of innovative products, introduction of modern processes, realization of innovative developments and motivation of people and customers. We would like you, the customer, to know how serious and dedicated we are to you.
At Ves Instruments we offer the best solution for every necessity, which makes us much more than just a supplier of high precision instruments: We are a team that listens to our clients and adds value to every challenge.